Where do we ship to?
Currently, shop.shining3ddental.com only ships in the United States including Alaska and Hawaii.
Live outside the United States and want to ship internationally?
You can get a quote @https://www.shining3ddental.com/get-a-quote/ Once you submit this form, our dedicated sales manager will contact you shortly.
More countries will join our eshop shipping list soon, please stay tuned.
What are the shipping and handling fees?
Shipping and handling fees depend upon the number of items ordered and the method of delivery selected at checkout.
Based on the level of service requested and proximity to our distribution center in San Francisco, we may use an alternate method to ship your order.
When will my order ship?
All orders placed Monday - Friday ship usually within 48 hours. For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated.
Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.
Do we offer signature-required shipment delivery options?
Yes. SHINING3D is not responsible for lost or stolen packages. To ensure the safety of large orders, we automatically require a signature upon delivery for all orders.
Why is my order not being delivered in the time estimated?
Shipping estimates are provided by UPS and DHL. We have been advised that some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience!